Course curriculum

    1. How to Use this Course

    2. Overview of Organizational Excellence

    1. Self-Assessment Lesson

    2. Personal A3 Lesson

    3. Personal A3 and Self-Assessment Slide Deck PDF

    4. A Management, Leadership, and Board Road Map to Transforming Care of Patients

    5. Five Changes Great Healthcare Leaders Make to Develop an Improvement Culture

    6. Leader Self-Assessment Handout

    7. A3 Personal Improvement Template

    1. Status Sheet Lesson

    2. Status Sheet Slide Deck

    3. Supporting Documents Status Sheet

    4. Status Sheet Standard Work

    5. Status Sheet Templates

    1. Scorecard Lesson

    2. Scorecard Slide Deck

    3. Scorecard Template

    4. Intro to Performance Review Lesson

    5. Intro to Performance Review Slide Deck

    6. Supporting Documents Intro to Performance Review

    1. Visual Management and Performance (Improvement) Huddles Lesson

    2. Visual Management and Performance Huddles Slide Deck

    3. Monthly Performance Review Lesson

    4. Monthly Performance Review Slide Deck

    5. Supporting Documents Monthly Performance Review

    1. Countermeasure Summary Lesson

    2. Countermeasure Summary Slide Deck

    3. Supporting Documents Countermeasure Summary

    4. Leader Standard Work Lesson

    5. Leader Standard Work Slide Deck

About this course

  • 32 lessons
  • 4 hours of video content