Learning Objectives

At the end of this session, participants will be able to:

  • Define where A3 thinking fits in the larger context of organizational excellence

  • Describe the ideal behaviors required for the practice

  • Describe the thinking process embedded in the A3 form

  • Practice applying the thinking process to a problem in the work

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Course curriculum

    1. Welcome!

    2. How to Use This Course

    3. Meet Your Faculty for This Course

    4. Continuing Education (CE) Disclosures and Info Sheet

About this course

  • Free
  • 4 lessons
  • 0 hours of video content

About the Instructor

Faculty Pam Helander

Dr. Pam Helander has spent three decades in healthcare in the roles of bedside nurse, quality team member and leader, executive in hospital operations and system quality, and lean expert. She has worked as a coach/mentor of lean processes as well as the leader of a Value stream, transforming care and developing people. Her work life has been at ThedaCare, an integrated health system in Wisconsin. She has also served on statewide task forces and local community forums (i.e. Rotary, Leadership Fox Cities, WNA Interprofessional Education). She is a registered nurse (DNP) with a Masters in Organizational Leadership and Certification in Healthcare Quality (CPHQ). Her passion is for coaching others and seeing them grow as they understand how they can make a difference and see positive outcomes from their efforts.

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