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Do you offer group discounts?
Definitely! Please email us at [email protected] for more information.
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I'm having trouble accessing my account. What should I do?
Email us at [email protected] from your registration email and we can help you.
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Can I pay by invoice?
If you prefer to pay by invoice, send us an email to [email protected]. We will contact you within 1 business day.
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How do I earn continuing education credits?
Healthcare professionals can earn continuing medical education (CME) credits, nursing continuing professional development (NCPD) contact hours, or ACHE credit (for members of the American College of Healthcare Executives) by completing the evaluation that will be available only upon 100% course completion. All participants can earn a CME attendance certificate.
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How do I know which courses are approved for continuing education credits?
Please refer to the course overview page to determine if credits are offered for a course.
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Do network members get any discounts?
Definitely! You can save up to 75% off by being a member of our peer-to-peer learning network. For more information email [email protected].
Courses
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Tool for Improvement - Error Proofing
Students will be able to describe the concept of error proofing and apply the approaches and process of error proofing to their own work.
$49
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Tool for Improvement - Standard Work
Students will learn the framework of standard work, so they can apply the concepts in their workflows.
$49
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Tool for Improvement - Spaghetti Diagram
Students will be able to complete a spaghetti diagram so they can help visualize process waste by mapping out a particular resource through a physical environment.
$49
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Tool for Improvement - SIPOC
Students will be able to define how and when to use a SIPOC so they can apply a SIPOC diagram to define scope & elements of a process to create focus in their problem solving work.
$49
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Tool for Improvement - Line & Bar Charts
Students will be able to create line and bar charts so they can use it to narrow the focus of improvement opportunities.
$49
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Tool for Improvement - PICK Chart
Students will be able to create a PICK Chart so they can use it for prioritizing ideas from their team.
$49