Pricing options

Premium - Includes three 30-minute 1x1 live sessions with an instructor

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Learning Objectives

At the end of this session, participants will be able to:

  • Define where A3 thinking fits in the larger context of organizational excellence

  • Describe the ideal behaviors required for the practice

  • Describe the thinking process embedded in the A3 form

  • Practice applying the thinking process to a problem in the work

Course curriculum

  • 1

    Welcome to the Course

  • 2

    Chapter #1-Kick-Off and Overview

    • NOTE:

    • Before we begin...

    • Kickoff and Overview

    • Overview of Organizational Excellence

    • Thinking and Change

    • The Scientific Method

    • Chapter #1 Kickoff and Overview Quiz

  • 3

    Chapter #2-The Tool

    • What is an A3?

    • Recipe Card Overview

    • Alignment within an Organization

    • Chapter #2 the Tool Quiz

    • A3 Template

    • Recipe Card

  • 4

    Chapter #3-Background and Current Condition

    • Chapter 3 Introduction

    • Background and Current Condition Overview

    • Tools for Background/Current Condition

    • 8 Wastes

    • 8 Wastes Worksheet

    • Process Flow Mapping

    • Pareto Charts

    • Line Charts & Bar Charts

    • Spaghetti Diagram

    • SIPOC

    • SIPOC Template

    • Communication Circle

    • Student Activity: Start Your A3

    • Chapter #3 Background and Current Condition Quiz

    • Problem Solving Guide

    • Tools Decision Guide

  • 5

    Chapter #4-Problem Statement, Goals and Targets

    • Chapter 4 Introduction

    • Problem Statement and How to Write One

    • Student Activity: Complete Box 2

    • Goals and Targets

    • Student Activity: Add Goals and Targets to Your A3

    • Chapter Summary

    • Chapter #4 Problem Statement, Goals and Targets Quiz

  • 6

    Chapter #5-Gap Analysis and Root Cause

    • Chapter Introduction

    • Gap Analysis

    • Tools for Gap Analysis

    • 5 Whys

    • 5 Whys Worksheet

    • Fishbone Diagram

    • Student Activity: Determine Your Root Cause

    • Chapter Summary

    • Chapter 5 Gap Analysis and Root Cause Quiz

  • 7

    Chapter #6-Countermeasures and Plan

    • Chapter Introduction

    • Experiments to Root Cause

    • Action Plan Development

    • Student Activity: Determine Actions and Develop a Plan

    • Chapter Summary

    • Chapter #6 Countermeasures and Plan Quiz

    • Trial Summary Template

    • Action Plan Template

  • 8

    Chapter #7-Follow up/Adjust and Tell the Story

    • Chapter 7 Introduction

    • Study Results

    • Student Activity: Complete Box 6

    • Adjust

    • Tell Your Story

    • Student Activity: Continue to Work on Your A3

    • Chapter #7 Follow up/Adjust and Tell the Story Quiz

    • Additional References for A3 Thinking

  • 9

    Summary and Closing

    • Summary and Closing

    • Evaluation