Learning Objectives

At the end of this session you will be able to:

  • Describe the difference between principle-based and tool-based organizational evolution

  • Define the principles of organizational excellence

  • Discuss the models for acceleration and sustainability of organizational evolution

  • Apply the principles to your leadership behaviors

  • Experiment with a methodology for building principle-based systems

Why wait?

Learn to integrate tools, systems, and principles today!

Course curriculum

    1. Overview of Principles and Behaviors of Organizational Excellence

    2. Meet Your Faculty, Karen Flom and Chris Weisbrod

    3. How to use this course

    4. Continuing Education (CE) Disclosures and Info Sheet

About this course

  • Free
  • 4 lessons
  • 0 hours of video content


Director of Education Karen Flom

Karen is the Director of Education where she is responsible for the development of curriculum and educational services. In her role, she works with healthcare organizations to understand their current state and design a transformation journey roadmap to help them reach their goals of attaining operational excellence. Karen joined Catalysis after 20 plus years at healthcare organizations, including ThedaCare where she worked in process improvement and operations in both clinical and hospital settings. During that time, she served on the steering team and piloted the initial development of ThedaCare’s lean management system created to support leaders to better understand their business, develop strong collaborative teams, and create visual management to see and improve performance. You can read about her integral role in the development of ThedaCare’s lean management system in the book Beyond Heroes, by Kim Barnas. Prior to joining our team, Karen served as faculty for Catalysis where she worked with healthcare organizations across North America.

Network Manager Chris Weisbrod

Chris works closely with Catalysis Healthcare Value Network member organizations to help them assess their current state and develop a plan to reach their transformation goals. He facilitates opportunities for CHVN members to learn, share, and connect with one another. Chris also serves as a Catalysis faculty member, teaching healthcare leaders from around the world about the principles of operational excellence and how they are the foundation for a lean transformation. He previously held various operations leadership and lean deployment positions at Akron Children’s Hospital in Ohio, where he worked with teams to implement several projects and programs to instill a culture of continuous process improvement throughout the organization. Chris received his Bachelors Degree in Communications from The University of Toledo, his Master of Business Administration from Ashland University and his Master Business Operational Excellence from The Ohio State University.