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Do you offer group discounts?
Definitely! Please email us at [email protected] for more information.
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I'm having trouble accessing my account. What should I do?
Email us at [email protected] from your registration email and we can help you.
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Can I pay by invoice?
If you prefer to pay by invoice, send us an email to [email protected]. We will contact you within 1 business day.
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How do I earn continuing education credits?
Healthcare professionals can earn continuing medical education (CME) credits, nursing continuing professional development (NCPD) contact hours, or ACHE credit (for members of the American College of Healthcare Executives) by completing the evaluation that will be available only upon 100% course completion. All participants can earn a CME attendance certificate.
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How do I know which courses are approved for continuing education credits?
Please refer to the course overview page to determine if credits are offered for a course.
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Do network members get any discounts?
Definitely! You can save up to 75% off by being a member of our peer-to-peer learning network. For more information email [email protected].
Courses
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Deploying Patient-Centered Strategy
Students will understand the principles, systems, and tools to facilitate the team-based processes of identifying unmet customer needs, prioritizing opportunities, developing strategies, and deploying those strategies with organizational alignment.
$699
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Leader Gemba: Leading from Where the Work Happens
Students will understand the purpose of and how to prepare for being present in the work, including critical behaviors for success and pitfalls to avoid to create a culture where staff engages in problem-solving.
$699
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Leader Standard Work
Understand the purpose and benefits of leader standard work so you can become a better leader, reduce variation and improve team performance, develop direct reports, and model the way for your team.
$699
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Personal Development
Students will develop an understanding of what leadership behaviors are critical to ensuring sustainable improvement and create a personal plan for improvement that focuses on behaviors and opportunities to transform their organization's culture.
$699
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Principles and Behaviors of Organizational Excellence
5.0 average rating (1 review)Students will be able to describe the benefits of principle-driven behaviors and create Key Behavior Indicators to integrate tools, systems, and principles needed within organizational systems
$699
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Introduction to A3 Thinking
The practice of A3 Thinking develops evidence-based thinkers, fosters communication among stakeholders, creates alignment to strategic goals, and enables reaching agreement around root cause countermeasures.
$699